Like every Spitex (home care) organisation in Switzerland, pflegehero assesses care needs according to best nursing practice – using a recognised assessment tool. At the same time, the caregiving abilities of the family caregivers are assessed.
As an important element of quality of care, family caregivers record in the progress report all activities that deviate from the agreed care plan. Whatever happens, a back-up service of care professionals is always there to support you with advice and practical help. Should you be unable to provide care, our trained nursing staff will take over the care tasks at the family’s request.
